The ability to connect with people and understanding their emotions is the key to people management. Some managers miss that point. – Khalid Raza
I was listening to Karan Thapar yesterday where he had a panel talking about employment and engagement. One of the panelists, Aruna Jayanthi, CEO, Capgemini India Pvt Ltd, shared how ‘people should be leading people’ and that this should be the mantra. She asserted that even if people have great roles, they may leave the organization if the people they work with create a hostile environment.
Especially managers play a great role. We all have been hearing this since dogs were tied with sausage how ‘people leave managers’ and yet managers pay least focus on people. Some of them are oblivious and some do not care – in either case they cost organization more than they create value. In turn these managers become the biggest cost heads for organizations.
There was a king he had 10 wild dogs. He used them to torture and eat all ministers who made mistakes. So one of the ministers once gave an opinion which was wrong, and which the king didn’t like at all. He ordered that the minister to be thrown to the dogs.
The minister was emotionally hurt and confused, said, “I served you 10 years and you do this? Please give me 10 days before you throw me in with those dogs!” The king agreed.
In those 10 days the minister went to the guard who was guarding the dogs and told him he wants to serve the dogs for the next 10 days. The guard was baffled, but agreed as this minister was a well-respected figure.
The minister started feeding the dogs, cleaning for them, washing them, providing all sorts of comfort for them.
Those 10 days got over soon and the king ordered that the minister be thrown in to the dogs for his punishment. But when he was thrown in, everyone was amazed at what they saw…
The dogs started licking the feet of the minister!
The king baffled at what he saw… and quipped, “What happened to the dogs?”
The minister exclaimed, “I served the dogs for 10 days and they didn’t forget my service…Yet I served you for 10 years and you forgot all at the first mistake!”
The king realized his mistake. I kept quiet for some time and….
Got wolves instead
Here are the lessons we can learn from this story if we equate ourselves with the minister and the King with our managers:
- Don’t be like the minister, change jobs at appropriate time so that you are not thrown to the dogs;
- Don’t be the dogs, as you can be thrown out for wolves.
Love your job, not your company. Because your love for job will get you other jobs, but love for company will either get you to dogs and wolves when company stops loving you….
Let’s put a spin to this tale and understand the crux – sometimes it is only the ‘People Leading People’ part that needs fixing and organizations which understand and promote that, become happier places to work. Rest get busy in creating sexy and shiny Talent Management strategies which always fail.
Remember: Always put people before processes. Now that’s a talent. Do you have it?
Note: How can managers become better people managers? Share your ideas here and I will include those in my next blog.
The original blog was featured on LinkedIn.
Tagged: being productive, being-smart, Business, Capgemini India Pvt Ltd, career growth, digital-reputation, employee-engagement, Leadership, learning, people management, SocialGlamor, talent, talent-management, Work