Tag Archives: All things Social

24 Awesome #Talent Quotes for You

Here is a list of quotes for you to learn and share. I will continue to add more from time to time.

  1. #WorkCulture – Leaders enable, employees sustain it. [Tweet this]
  2. Working with a good manager is like having fresh food – anything after that tastes bad!
  3. Not sure if employees leave because of bad managers, but for sure employees stay back for good ones.
  4. Leadership isn’t about you but about people, their culture and your ability to take them along.
  5. Organizations need to focus on work culture and experience.
  6. The crux of life is to learn something new, everyday and share it with others!
  7. Leadership isn’t about others but you! Learn to lead yourself ethically and others will follow.
  8. Organizations forget the ‘L’ and provide ‘earning’ which only fulfills the material demands. Make people hungry for learning and growth. [Tweet this]
  9. Work Culture is made by Leaders. If you want a certain culture, be prepared to walk the talk. [Tweet this]
  10. Don’t invest in technology and use people. Rather invest in people and use technology. [Tweet this]

11. Data is not Analytics. Its use to solve business challenge is. [Tweet this]

12. Mentoring isn’t about you, it is about the mentee. Don’t make your clones.[Tweet this]

13. Some people make your worklife misreable. How to deal with them?

14. Never give up but give up foolishness. [Tweet this]

15. Learning is the easiest thing one can do – the most difficult one is taking the first step. #Growyourcareer #Talent [Tweet this]

16. The best way to succeed in life is to act on the advice we give to others! #Life #Talent #Career [Tweet this]

17. Our super-charged, hyper-connected workforce needs active, #social and open #leaders. Cherish or Perish! #socbiz #Leadership [Tweet this]

18. Talent is not what you have, but what you do with it. #Success #Leadership [Tweet this]

19. Talent alone will not take you there, start working on your #Attitude #Success #Life [Tweet this]

20. Even the hardest #sellers have to understand the soft client issues. #SalesTip #Success [Tweet this]

21. Create a plan & assign importance – then learning will become a ‘part’ of your life rather than just a part of your routine. [Tweet this]

22. Money isn’t everything in life. Those who get this are always happy. Those who don’t are sometimes happy [Tweet this]

23. The most interested people in any meeting are the ones who hardly care! #Ironic #workplacefun [Tweet this]

24. Employee engagement is not a destination but a journey #Talent [Tweet this]

Feel free to add your quotes if you wish me to include them here under #QuotebyKhalid. Please only share your original quotes.

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If it Clicks, it’s Social!

Our super charged, hyper-connected workforce needs active, social and open leaders. Cherish or perish! – Khalid Raza [Tweet this]

BRANDfog’s 2014: The Global, Social CEO survey results are out. It provides the crucial reality check which some of our leaders may not wish to see. The survey primarily focuses on the C-suite’s social media engagement and business leader involvement.

Here are the three results from this year’s 15-question survey:

  1. Social CEOs make better leaders: Between 2012 and 2013, the perception that C-Suite and executive participation in social media leads to better leadership, increased from 45% to 75%.
  2. Social CEO engagement leads to brand trust: A company whose C-Suite executives and leadership teams use social to communicate on core mission, brand values and purpose is more trustworthy.
  3. Social media is modern PR: One of the most insightful survey results is that social media has become the new age PR for executives, especially for brands in crisis.

None of this should be a surprise. We believe that being social and open helps us become more human, real and effective. Being social is not an event or a box to tick, it is who we are as people, it is a state of being! It is about transformation and reinvention. (Tweet this)

Social Leaders #SocialGlamor Khalid Raza

Legacy solutions and systems (like email and team rooms), still garner a lot of support from the leaders when it comes to implementation and usage. Social is too often the second choice solution for leaders and their management teams. If that continues as the modus operandi, Gartner research estimates that 80% of social business initiatives would deliver disappointing results over the next three years. Not surprising again!

This article from Gerald C (Jerry) Kane, an associate professor of information systems at the Carroll School of Management at Boston College, highlights three reasons why social business initiatives fail:

1. Managers go into social business with unclear goals.
2. Initiatives start as pilots, and then fizzle out due to modest participation.
3. Companies expect social initiatives, even pilots, to deliver a financial return on investment.

The problem lies at a very deeper and basic level – right in the minds of our leaders. The ‘change’ has been painful and agonizing.. Here’s one example:  continuing to rely on email is the ‘only’ or preferred way to work. Email, corporate intranets and knowledge management solutions are clearly not ‘old’ technologies, but in the context of true collaboration they are outdated, old school, and rely on  rigid methodologies, hierarchy and structures that don’t take full advantage of the free-form approach of enterprise social collaboration.

In IBM, we understand this challenge. Interestingly, the power and potential of social is also its biggest roadblock! Supporting efforts and enablement programs can only do so much. The journey of a leader to become social and open has to be undertaken by the leader himself or herself.

Here are a few steps every leader can do take to make social click for them:

  1. Identify your calling: Social won’t happen for you because it is happening for others! Find your own reason how social can make you a better leader, a better colleague, and find your own unique voice. Once you are cognizant of the reason, the rest of the journey will be easy. If social does not click for you, then you are in the wrong place. Many leaders skip this step.
  2. Focus on solving the problem: This means becoming more effective and productive. It can be knowledge-sharing, digital eminence, collaboration, sales, and knowledge-management. Don’t do it for a scorecard, do it for yourself. Or else you will fail.
  3. Social is all about authenticity and being real, aka organic: Unless you are a celebrity doing social to “be” what other people want you to be, inorganic social activity is a waste. It may gratify you for a bit, but it will do harm. Build your #socialglamor each day, with honest, sincere and vulnerable social participation.
  4. Define the end result you want and not the ROI: Emails do not have any ROI and we never ask for it. For social, return on investment comes up often.  Spend the time to visualize the success you want to achieve with social and that will put you on the right path.
  5. Walk the talk: Let go of control, be self-aware and vulnerable. Social is all about being out there, with everyone else on a level playing field.

Great leaders have always been about equality and inspiration. They knew that real value comes from merit and teamwork. The corporate creations of corner offices, private suites, concierge service and round tables made this less possible.

First few lines of this amazing video seal it for me.

“There are a lot of people, who say: ‘But I tried once or twice… and it didn’t work out’. And so they use that as an excuse not to ever come out again.”

I leave you with this.  How do you want to be remembered? As a person who clicks in the true spirit of social or someone for whom social needs to be clicked, a box to be ticked? Share your thoughts.

#IBMVerse #NewWaytoWork

Here’s the answer to the oft repeated question – what if we could reinvent the way people interact with each other at workplace.

IBM Verse

Yesterday in New York, IBM created future by launching ‘A New Way To Work,’ featuring IBM Verse, the next generation of enterprise email. IBM Verse is taking mail users from ‘no’ to ‘know’ way of working. The revolutionary concept of IBM Verse comes from combined insights – IBM research, IBM design, social and open way of working, client and marketplace understanding – and their visualization of ‘What if we organized the mail inbox around people?’

Jeff Schick, General Manager, Enterprise Social Solutions, IBM, unveiled IBM Verse, which integrates the many ways employees interact every day – email, meetings, calendars, file sharing, social updates, instant messaging etc. IBM Verse is mail that understands you. Because it’s cloud-enabled, designed for mobile devices, and powered by IBM’s analytics and advanced search, IBM Verse works for you, not the other way around.

It clears the clutter in your mailbox and provides more clarity. Experienced through a simple, see-only-what-you-need interface, it helps you focus on the things that matter most. And, it will connect the ‘I to the we,’ with an array of intelligent, secure and engaging social apps.

IBM Verse will open up new ways to work together. It will be available through ‘invitation-only’ for clients, partners and IBMers, with the beta-phase continuing through 2Q 2015.

In my view, IBM Verse breathes in new life into the email culture, kicking off a new way of working. It will establish some good habits like, using files as a way to send attachments, restricting unnecessary copy to the world etc.

It will also allow intelligent understanding and use of the inbox. For example: Users can save a search of a particular favorite or prioritized contact, users can see exactly what projects need their action without having to sift through tons of emails to prioritize and find information.

I love the way the calendar bar blends in at the bottom of the screen. The placement is based on a lot of design and research work and it makes a difference. Users can quickly see what their day looks like and can navigate the calendar through the day or night. When you click on the picture of one of the people you get a quick access menu, which allows you to start an email, chat, or meeting with that person with one click.

Lot of good things served in one place for sure. Now the question we need to ask is, will it enable social and open way of working or will it make the adoption of social more difficult? What do you think? Do let me know!

Edited by: Vanitha Poojary

Leaders are never born, they become!

Illness teaches you a lot about yourself. And it teaches you a hell of a lot about others: Khalid Raza

You all must be wondering why I have not written for so long. Well, those of you who are connected on social networks know that I have been extremely unwell. It all started, in the last week of my CSC assignment, with a very unnerving but harmless fever, which was taken care of by half a tablet of paracetamol. Within a day, I was touching 39.5 degree Celsius (103.1 degree Fahrenheit), with severe pain and burning eyes, body pain, and shivering. We visited the clinic, which in itself is a big story (maybe I will share it some other time), and I was put on drips (first time in my life) and all blood tests were done. Everything turned out to be normal and we came back to the hotel, but I was far from normal.

Dani, one of my CSC assignment members and now a very good friend, took care of me almost all the time. Sometimes it meant that she had to sleep less to get work done, but her care and support made me feel better. This is where she became a leader.

It was difficult for me to stand up for five minutes, I could not keep my eyes open and my body was burning. In the middle of all this, our assignment’s final presentation and report were due. The work had to be done and the team made a checklist. To my dismay, surprise and shock, the work was divided equally. I had two choices – either to make my team take into consideration my obvious and horrendous condition and seek empathy or pick up the gauntlet and deliver. I chose the latter. I was writhing in pain, crying for some relief, working the laptop, even though the screen made my eyes burn. This was the moment; someone from the team had to be a leader. Leadership #SocialGlamor Khalid Raza

Finally the last day came and I stayed away from the press, videos and talking, as my body was giving up on me by then. By this time, I had been to two different hospitals, four visits, thrice on drips but all the reports were still fine. While my team was enjoying the last evening by the pool, I was waiting to die as the temperature touched 40.2 degree Celsius (104.4 degree Fahrenheit). We all were to fly next day and I wanted to go home to people who love me.

One of our clients, Maria’s husband, who is a doctor himself, after knowing my condition, asked me to get hospitalized immediately. We met a specialist who finally diagnosed it to be a severe infection of Pneumonia in my left lung. He said, if I would have flown, it would have been my last flight as my lungs would have collapsed. I am in hospital since the last five days and I am recovering. I still cannot breathe normally and get breathless when I walk some distance. While I was hospitalized, I was constantly visited by Alex, who bought a lot of stuff for me to eat, Wendy, who graciously shared her Netflix account with me, Dani, who has done more than one can for me already and Tushar, who understands that the presence of a friend in difficult times is all we need to gain strength. They are all leaders as they are ready to sacrifice for people they care for. Others may have fancy roles with shallow characters and they hang the values card on their chest, but are driven by only one motive – self. And that my friends, is a sure sign that they are never leaders.

IMG-20141015-WA0007Olivia, who is our local contact from Pyxxera Global, along with her husband Julian have been God sent angels. They have been extremely caring and patient with me. They visit me twice a day, not to put a tick mark on a report, but to spend time with me. They are a lovely couple but more importantly, amazing human beings.

I must also mention how amazing IBM has been. I have received complete co-operation and support from my company and leaders who are actively engaged in knowing how I am recovering. I am honored, proud and privileged to be an IBMer.

I am writing this blog to you from Clinica Del Caribe, from the bed where I have now spent five days. Within a week I will be off to my country, but everything I learnt during my illness will stay with me. In one of her blogs, my wonderful friend and guide Maureen Monte shared a story of how a sleepy employee did not get her recommendation for his behaviors in one of the projects. She suggested that we all are being seen by others. If we wish to become leaders, we need to behave like one.

Those of us who did are on their path to become and those of us who did not, will never become. Remember: Leaders are never born, but become one.

I think social is overhyped!

Exactly, I think social is overhyped!

KhalidRazaSocialLoveThat’s what a lot of leaders say to me, subtly, and they are not the only ones. Oops, mebbe I should not have mentioned it. Well, I feel social is over-engineered but not overhyped. Tim Collins, Director, HR Talent, Development & Resources, and #socialHRsuccess (an effort to enable IBM HR Professional and processes be more social) a leader, shared this with me in his brilliant blog, HR Globalist (IBM internal blog):

“According to Vala Afshar, CMO of Extreme Networks: Don’t do social, be social. 

Sincere
Open
Collaborative
Interested
Authentic
Likeable

Social is not something extra you do on top of your regular work.

Who has the time to do more? I certainly don’t. To be social, you have to change the way you approach your job. For me, social is where real work gets done — sharing, collaborating across time zones and geos, networking, finding knowledge and great ideas wherever and with whomever they reside. It can be done in public, in the open, and when the situation calls for it, in private, 100% secure, restricted communities, wikis and activities. When done right, it democratizes the organization, breaks down silos and hierarchy, improves both speed and quality.”

Isn’t it super simple. This line, “To be social, you have to change the way you approach your job.” That for me is the crux of what social is all about.

This week, I was creating a new archive (yes I still use emails), like I do every year and started to wonder – how many emails did I get/send in 2014? I did a quick check and I was surprised at what I found. Take a look:

Email graph

The traffic has reduced so much for me. From 2012 till today, I have got 9000 less emails! And, if I would have spent 1 minute per email (average), I would have saved 9000 minutes. Of course not all of this is because of social, considering that I switched roles, moved projects etc, but this is a staggering number! Obviously, I, like other #socialangels who put in efforts to take non-confidential conversation to the ‘open/social’ platform IBM Connections, our Enterprise Social Network.

Now, I have not calculated exactly how much time I must have saved, when people ask me a question on my Connections profile and when my network chips in to respond, saving time for not only me but for the person who asks the question. This aspect of mutual knowledge empowers us to find information faster, work better and live happier.

Imagine a scenario where you need a solution and you do not know who can help you. What will you do? Spend time to find out an expert (only if you are able to find one, who for sure knows the answer to your question), send them an email and wait for them to respond to you. Really!

What you can do is just go to your social network profile and post the question and someone in your network will help you – but before you become selfish and incline only toward extracting information, you must also spend time to help others. Now, that would be a good thumb rule!

Let me share this screenshot which clearly demonstrates the power of social and how it helped me save time and find a solution. Check this out:

image

And, this is not it – there is much more, the private activities where I document my 101 with my manager, the private wiki where I document three quarterly highlights, (which eventually help me with my PBC (IBM’s annual employee appraisal, immensely), private/open communities where I ask/provide answers, internal blog and #SocialGlamorthe list just goes on.

Final thoughts: I see social as a tool to help us become more productive, faster and efficient in what we do. Share your thoughts and let me know how social has changed your work day!

Edited by: Vanitha Poojary

 

36 Rules of Social Media: Get Started!

Interesting infographic. Taken from fastcompany.com

36-rules-social-media

 

Where is your internal Social Strategy?

The need for social strategy.
Strategy 2014 Khalid Raza SocialGlamorA friend of mine, joined an organization recently, emailed me one day and asked me to mentor him on use of social tools within the organization and also help him create more robust SocialGlamor for him in the wider world. While chatting with him, I asked, why does he need to use these tools and his response stumped me! He wanted to use these tools to catch up with people, around him, who are using them everyday. He did not know WHY he needed to become social. He also mentioned that he does not have time for it but his leadership wants him to become social. This is more dangerous that the Cloned Social concept!

Where are we heading?
The use of social tools, like twitter, facebook, Connections, blogging etc should make us more productive, is what i understood all along, but recently the pull-push marketing has made the use these tools just a fashion statement. “Because everyone is using it, you should”, is a fallacy and will make more fatigued employees and will defeat the purpose.
Organizations need to be careful while pushing employees to use social media in the wake of becoming social business. The stress of work and then this additional task of ‘using’ social tools will hamper the productivity and natural uptake of these tools.
The focus should be on efficiency – the ability to accomplish a job with minimum effort, in least amount of time, using less resources and yet being effective.
The first question every organization should ask itself is, “Do we have a Social Strategy?” This is the starting point in creating, if there isn’t. Most of the companies are yet to reach the phase where their social strategy, if exists, compliments the Talent Strategy. These two can not be exclusive. Never! Continue reading
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