Facebook@work is good for social business

TechCrunch spoke about Facebook’s entrance into the enterprise social ring. FB@Work features a feed of ‘what’s new and relevant at your company,’ individual and group chat, groups, and events. You will also be able to see ‘public’ posts. I think this is a smart move by Facebook. FB@Work is good for social and especially enterprise... Continue Reading →


Flipkart is the most devoted Facebook brand

Happy customers who get their issue resolved tell about 4-6 people about their experience. – White House Office of Consumer Affair. The monthly regional report for India for April 2014 is out and I was not surprised to see Flipkart topping the charts in the with an impressive response rate of 87% and a response... Continue Reading →

Managing personal & professional identities

  Did a colleague, friend you on Facebook? Is your LinkedIn profile a resume? In our increasingly complex and overlapping information world, understanding how to balance personal and professional personas is critical. Do you struggle to manage your personal and professional identities on social media platforms and networking sites?  I spoke to IBM‘s internal audience... Continue Reading →

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