Tag Archives: social-network

Facebook@work is good for social business

Facebook at Work #SocialGlamor Khalid RazaTechCrunch spoke about Facebook’s entrance into the enterprise social ring. FB@Work features a feed of ‘what’s new and relevant at your company,’ individual and group chat, groups, and events. You will also be able to see ‘public’ posts. I think this is a smart move by Facebook.

FB@Work is good for social and especially enterprise social. Yes, it is. Here is why:

  1. Easy adoption: Almost everyone uses Facebook, including my father-in-law! Hence organizations would not have to spend a lot of time and effort on education and enablement. The biggest challenge any Enterprise Social Network (ESN) faces is adoption and behavioral change. In this case, it will not be a hindrance at all.
  2. Integrated chat: Most ESNs lack integrated chat (as of now) and are working towards it. An integrated chat feature allows users to stay glued to the platform and get in there more often, which promotes usage. We all know how efficient Facebook chat is.
  3. Mix of intranet and internet: Tech savvy employees need to stay connected and when the organization’s ESN allows that, there will be a boost in productivity due to extended usage. I use Facebook chat to talk to my manager when I am not on IBM network – it is faster, simple and effective.
  4. Analytics: Facebook has progressed a lot in terms of analytics, which will allow enterprises to get key insights in social usage for their employees. A lot of ESNs are yet to catch up in this area.

My verdict is that FB@Work will ramp up faster than we can imagine. The only challenge it may face in the next 3-5 years is to convince large organizations which are already using ESNs like Connections, Yammers, Jives among others, to switch to FB@Work. Smaller organizations, which are either on the brink of a decision or have never bothered about social, will jump right in.

What do you think? Will you give this blog a like or comment and let me know your thoughts?


Three steps to make your organization open/social

BrandingAll the leaders in Human Resources and Management are trying to tap into social as a means to get people engage better within the organization.

There are already big plans in place for engagement, a lot many are being hatched in Board (bored) room by leaders which are not really open or social. Well, that’s a topic for another day, let’s not focus on that as of now. So what is wrong in that?  It makes perfect sense to have ESN (Enterprise Social Network) and then get all your employees on it and voila! You have social happening. Beautiful decks, showing how ‘much’ is achieved – innumerable blogs by leaders, comments, likes… We nailed it! Just 18% of companies have an Enterprise Social Network (ESN) platform. Tweet this.

Wow! Everyone is engaged. Oh sorry, where are the employees? Don’t worry, employees should follow leaders. That has always been the norm – why should it change on social? But hey, there is a hitch. The communication watchdog team will not allow employees to blog or say something ‘honest’. Like the  watch dog, they will read each post and howl if someone says anything non-conforming to their agenda. We are nailing the coffin now. Continue reading

I think social is overhyped!

Exactly, I think social is overhyped!

KhalidRazaSocialLoveThat’s what a lot of leaders say to me, subtly, and they are not the only ones. Oops, mebbe I should not have mentioned it. Well, I feel social is over-engineered but not overhyped. Tim Collins, Director, HR Talent, Development & Resources, and #socialHRsuccess (an effort to enable IBM HR Professional and processes be more social) a leader, shared this with me in his brilliant blog, HR Globalist (IBM internal blog):

“According to Vala Afshar, CMO of Extreme Networks: Don’t do social, be social. 


Social is not something extra you do on top of your regular work.

Who has the time to do more? I certainly don’t. To be social, you have to change the way you approach your job. For me, social is where real work gets done — sharing, collaborating across time zones and geos, networking, finding knowledge and great ideas wherever and with whomever they reside. It can be done in public, in the open, and when the situation calls for it, in private, 100% secure, restricted communities, wikis and activities. When done right, it democratizes the organization, breaks down silos and hierarchy, improves both speed and quality.”

Isn’t it super simple. This line, “To be social, you have to change the way you approach your job.” That for me is the crux of what social is all about.

This week, I was creating a new archive (yes I still use emails), like I do every year and started to wonder – how many emails did I get/send in 2014? I did a quick check and I was surprised at what I found. Take a look:

Email graph

The traffic has reduced so much for me. From 2012 till today, I have got 9000 less emails! And, if I would have spent 1 minute per email (average), I would have saved 9000 minutes. Of course not all of this is because of social, considering that I switched roles, moved projects etc, but this is a staggering number! Obviously, I, like other #socialangels who put in efforts to take non-confidential conversation to the ‘open/social’ platform IBM Connections, our Enterprise Social Network.

Now, I have not calculated exactly how much time I must have saved, when people ask me a question on my Connections profile and when my network chips in to respond, saving time for not only me but for the person who asks the question. This aspect of mutual knowledge empowers us to find information faster, work better and live happier.

Imagine a scenario where you need a solution and you do not know who can help you. What will you do? Spend time to find out an expert (only if you are able to find one, who for sure knows the answer to your question), send them an email and wait for them to respond to you. Really!

What you can do is just go to your social network profile and post the question and someone in your network will help you – but before you become selfish and incline only toward extracting information, you must also spend time to help others. Now, that would be a good thumb rule!

Let me share this screenshot which clearly demonstrates the power of social and how it helped me save time and find a solution. Check this out:


And, this is not it – there is much more, the private activities where I document my 101 with my manager, the private wiki where I document three quarterly highlights, (which eventually help me with my PBC (IBM’s annual employee appraisal, immensely), private/open communities where I ask/provide answers, internal blog and #SocialGlamorthe list just goes on.

Final thoughts: I see social as a tool to help us become more productive, faster and efficient in what we do. Share your thoughts and let me know how social has changed your work day!

Edited by: Vanitha Poojary


4 steps to Career Advancement

Career Growth

This image was clicked in 2007, hence I look different, say younger!

Last week, I was invited by Anurag Mohit, Vice President – Compensation & Benefits, Growth Markets to speed mentor IBM Compensation Professionals in Growth Markets on ‘Career Advancement using Social’, as part of Velocity – the Career Fest. It was really interesting to talk to IBMers across the globe and provide them with guidance.

I was honored to be a mentor along with some real heavy weights, like Shantanu Jha, VP, HR Integrated Services Team, Anil Jalali, Region HR Partner Leader – Asia, Aruna Padmanabhan, Director (HR) – Area South and Nickle Lamoreaux, HR Vice President, Growth Markets.

One key theme which emerged from the conversation was, “How do I create my career advancement plan?” I am sharing my thoughts with you all.

Career is not your next role – it is your overall plan. Your next role may help you get there. As Nickle Lamoreaux aptly puts it “Your career is not a sprint; it is a marathonTweet: Your career is not a sprint; it is a marathon! http://ctt.ec/8au81+ via @khalidraza9 #career #growth #socbiz.” Lemme share a simple plan that I follow:

Set a goal: Career advancement starts with knowing where to go – having a plan for your career. Most of the time we fail to do that and then we wonder why, that too after losing considerable time! This sounds like a cliché, but having a plan allows you to see the goal clearly.

Plan your moves: Once your goal is set, understand and work with your career mentor (now you know you should definitely have a career mentor) to see what will be the next few roles you would need to get there.

Get skilled: This goes without saying. As you plan your next move (discussed in point 2) you would need skills to make you eligible and competent for that role. Again, your skills mentor (now you know you should have a skills mentor) should be able to help you here but the onus lies with you. I am glad that a few IBMers reached out to me to mentor them on Social Media after the event!

Network: I cannot stress enough on this point. This is a key point in career advancement. Now, if you look at the word, it clearly says Network = Net+Work. Don’t just add people to your circle and feel happy about it. You need to invest time and effort to nurture those relations. Social Media allows you to showcase your work and engage with your network and that in return will allow people to know your skills and help you grow further.

The more your share, the more people will recognize you. If you stay in your silo and do awesome work, only your manager and team will know. So go out there and shine – create your SocialGlamor which will allow you to showcase yourself.

Lemme share what Aadil Raza Mansoori, my elder brother, told me once, “You know you are good, but you gotta show them that you are good!” Tweet: You know you are good, but you gotta show them that you are good! http://ctt.ec/YcU52+ via @khalidraza9 #career #growth

Edited by: Vanitha Poojary

Managing personal & professional identities


Did a colleague, friend you on Facebook? Is your LinkedIn profile a resume? In our increasingly complex and overlapping information world, understanding how to balance personal and professional personas is critical. Do you struggle to manage your personal and professional identities on social media platforms and networking sites? 

I spoke to IBM‘s internal audience yesterday on the topic of ‘Managing personal & professional identities’ and shared my thoughts around the same. Credit goes to my colleague and friend Jeanette Fuccella for helping me structure the talk.

Managing Identities 2014 Khalid Raza SocialGlamor

We all represent multiple different personas. In our personal lives, we have relationships with family and friends; we have hobbies and interests, sports teams, and passions. Similarly, in our professional lives we have relationships with colleagues, interests, a job role, possibly a job that we aspire to, skills, organizational alliance, etc.

Sometimes these two worlds overlap and sometimes they don’t. Sometimes they should, and sometimes they probably shouldn’t. While there aren’t too many hard and fast rules, there are some general rules of the road. We need to be cognizant of when we should keep our personal and professional identities separate and when to merge them. There are benefits and pitfalls either way but more importantly, we all have to make that decision for ourselves.

What is the answer?
Continue reading

Social@IBM: What’s happening inside Big Blue?

IBM Khalid Raza SocialGlamorSo what’s happening inside Big Blue?

For years IBM has been a benchmark for the industry in stamping the future. Think of PC (Personal Computers), IBM’s acceptance sets the tone for the industry and the world. Introduced on August 12, 1981, PC was created by a team of engineers and designers under the direction of Don Estridge of the IBM Entry Systems Division in Boca Raton, Florida. And since that day PC has entered our lives.

IBM’s social networking tool, IBM Connections, is social software for business that lets you access everyone in your professional network, including your colleagues, customers, and partners. It’s amazing features allow a seamless, almost no inbox life, allows IBMers worldwide to connect and collaborate real time.

Social is a way of life for IBMers. For example, as on 22 Jan 2013, IBM hosts over 1,38,547 online communities, each with shared resources and discussions. More than 66k are private communities. Not only communities, IBMers love to share content. For example, there are 382K blog users, 61.6K blogs and 190K entries on Connections. Continue reading

Recruiting Socially! How IBM is hiring.

How to get a job in IBM?

IBM TalentVineOrganizations are tapping the power of social and world leaders like big blue are pioneering the change. IBM recently announced a unique way to attract talent – using social media power of its employees. IBM’s TalentVine site allows IBMers to share their personal links on social networks and allow their friends and families to apply for positions. And earn extra money too.

It shows how the big blue has transitioned from an uptight big-brother-corporate organization to a nimble-social-ecosystem.

IBM’s Connections suit already is the 2nd quickest to reach a million users worldwide.

ConnectionsThe chart on left shows that only Facebook reached the first million users faster than one of the leading social intranet platforms – IBM Connections. LinkedIn, Pinterest and Twitter needed considerably more months to reach their first million user.

Peter provides few more clarifications to understand this better:

  1. The IBM Connections numbers refer to users outside of IBM.
  2. The IBM Connections numbers are based on “Authorized users of licenses sold”. I.e. not only licenses sold.
  3. Arguably the different platforms reached their first million users at different points in time, but that does not change the point I want to make: exciting stuff is going on behind the firewalls and it’s probably happening faster than most people think.

So if you are looking for a job in IBM, all you have to do is visit IBM’s TalentVine, search for a role, and apply. Isn’t life simpler now – thanks to Social!

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