Tag Archives: SocialGlamor

Driving talent engagement through social

Talent is the biggest challenge organizations are facing in today’s environment where the millennials are taking charge. Employers all over the world are looking to find ways to keep employees engaged. Gallup research shows that only 13% of employees around the world are actively engaged at work, and more than twice that number are so disengaged, that they are likely to spread negativity to others.

If people are not engaged, how can leaders attain those business objectives that are critical to improving organizational performance? And, at the same, we need our leaders to engage employees.


An engaged employee becomes an asset to the team, department, business unit and organization by continuously thinking about the bigger picture. In his book, Getting Engaged: The New Workplace Loyalty, author Tim Rutledge explains that the truly engaged employees are attracted to, and inspired by, their work (“I want to do this”), committed (“I am dedicated to the success of what I am doing”), and fascinated (“I love what I am doing”). Engaged employees care about the future of the company and are willing to invest the discretionary effort – exceeding duty’s call – to ensure that the organization succeeds.

Talent engagement is not a goal, it is a state of being; focus should stay on sustaining it.

Most organizations have an annual employee engagement survey which helps leaders assess the engagement levels but it’s…

Read the complete article on People Matters or on LinkedIn.


My 2015 in review

2015 is over but I am still hungover. What an year it was. Lemme quickly share with you some highlights of my 2015 and I will eagerly wait to hear your top highlight of the year through the comment section.

To begin with, my blog got a lot of love from all of you. The WordPress.com stats helper monkeys prepared a 2015 annual report for this blog.

Here’s an excerpt:

The concert hall at the Sydney Opera House holds 2,700 people. This blog was viewed about 11,000 times in 2015. If it were a concert at Sydney Opera House, it would take about 4 sold-out performances for that many people to see it.

Click here to see the complete report.

And I became a proud father of Zayaan Raza, who joined us on 5th Dec 2015. Here is us wishing you an awesome New Year!

Last but not the least, the icing on the cake was when I got selected in the 25 Top Indian HR Professionals – what an honor!

Talent Mantra: People should lead – People. Rest is just waste!

The ability to connect with people and understanding their emotions is the key to people management. Some managers miss that point. – Khalid Raza

I was listening to Karan Thapar yesterday where he had a panel talking about employment and engagement. One of the panelists, Aruna Jayanthi, CEO, Capgemini India Pvt Ltd, shared how ‘people should be leading people’ and that this should be the mantra. She asserted that even if people have great roles, they may leave the organization if the people they work with create a hostile environment.

Especially managers play a great role. We all have been hearing this since dogs were tied with sausage how ‘people leave managers’ and yet managers pay least focus on people. Some of them are oblivious and some do not care – in either case they cost organization more than they create value. In turn these managers become the biggest cost heads for organizations.

People lead People Khalid Raza #SocialGlamor 1Let me also share this short story which I got as a forward in one of many Whatsapp groups I am part of..

There was a king he had 10 wild dogs. He used them to torture and eat all ministers who made mistakes. So one of the ministers once gave an opinion which was wrong, and which the king didn’t like at all. He ordered that the minister to be thrown to the dogs. Continue reading

Why should you never buy at Reliance Digital

In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away. ~ Doug Warner

This is not a rant, but a story/use-case to share the power social has given us to reclaim what is rightfully ours and how brands need to be careful of their actions. If you have faced similar challenges, I would request you to share your story below. I will be sharing this blog with Brian Bade, CEO of Reliance Retail.
Reliance Digital Khalid Raza #SocialGlamor

It all happened on 6th April 2015, a hot day in Bangalore, while watching the brilliantly orchestrated advertisement of Reliance Digital, I convinced myself to buy an air-conditioner (AC) from the store. My friend, Debarati and I, along with my wife, went to the Reliance Digital store, located in Phoenix Market City Mall in Bangalore.

The sales team did a great job to convince us to buy 2 AC units, promising free deliver and installation. They also forced us to buy addition services, although we resisted the temptation and now I am convinced it was a good decision. The sale was prompt and we left the store after spending INR 76,000 on two top range Samsung AC units.

Continue reading

#IBMVerse #NewWaytoWork

Here’s the answer to the oft repeated question – what if we could reinvent the way people interact with each other at workplace.

IBM Verse

Yesterday in New York, IBM created future by launching ‘A New Way To Work,’ featuring IBM Verse, the next generation of enterprise email. IBM Verse is taking mail users from ‘no’ to ‘know’ way of working. The revolutionary concept of IBM Verse comes from combined insights – IBM research, IBM design, social and open way of working, client and marketplace understanding – and their visualization of ‘What if we organized the mail inbox around people?’

Jeff Schick, General Manager, Enterprise Social Solutions, IBM, unveiled IBM Verse, which integrates the many ways employees interact every day – email, meetings, calendars, file sharing, social updates, instant messaging etc. IBM Verse is mail that understands you. Because it’s cloud-enabled, designed for mobile devices, and powered by IBM’s analytics and advanced search, IBM Verse works for you, not the other way around.

It clears the clutter in your mailbox and provides more clarity. Experienced through a simple, see-only-what-you-need interface, it helps you focus on the things that matter most. And, it will connect the ‘I to the we,’ with an array of intelligent, secure and engaging social apps.

IBM Verse will open up new ways to work together. It will be available through ‘invitation-only’ for clients, partners and IBMers, with the beta-phase continuing through 2Q 2015.

In my view, IBM Verse breathes in new life into the email culture, kicking off a new way of working. It will establish some good habits like, using files as a way to send attachments, restricting unnecessary copy to the world etc.

It will also allow intelligent understanding and use of the inbox. For example: Users can save a search of a particular favorite or prioritized contact, users can see exactly what projects need their action without having to sift through tons of emails to prioritize and find information.

I love the way the calendar bar blends in at the bottom of the screen. The placement is based on a lot of design and research work and it makes a difference. Users can quickly see what their day looks like and can navigate the calendar through the day or night. When you click on the picture of one of the people you get a quick access menu, which allows you to start an email, chat, or meeting with that person with one click.

Lot of good things served in one place for sure. Now the question we need to ask is, will it enable social and open way of working or will it make the adoption of social more difficult? What do you think? Do let me know!

Edited by: Vanitha Poojary

Why celebrate Friendship Day?

I am willing to celebrate friendship any given day. And, every single day! – Khalid Raza

I got up yesterday and I was puzzled why I have so many messages on my social networking sites and apps. Then I realized that it was Friendship Day and all my lovely friends took extra efforts to remember and wish me on the ‘special day.’

To tell you the truth, I find most of these celebratory days as ‘marketing gimmicks.’ But, I may be wrong and I will share my perspective. Please, feel free to let me know your thoughts.

Friends 2014 Khalid Raza SocialGlamor

History of Friendship Day

First Sunday of August is celebrated as Friendship Day, although most of us are unaware of the history and relevance. Some claim that, the United States Congress, in 1935, proclaimed first Sunday of August as the National Friendship Day, but I could find no evidence to support this claim.

Leigh Eric Schmidt in Consumer Rites, his study of the marketing of holidays in the US, writes that in 1919, Joyce C Hall, the founder of the Hallmark greeting card company, “floated the idea of a Friendship Day for the first Sunday in August, a date chosen as a slow period between other holidays, and the Greeting Card Association buoyed up the occasion with the raft of promotions.”

This recalls perhaps the best-known example of Friendship Day in popular culture, and one that played a key role in promoting the event. This is the film Kuch Kuch Hota Hai where, early on, Shah Rukh Khan’s character is shown handing out Friendship Day bands to any girl he fancies in his school. The film was released in 1998 not long after Archies started pushing Friendship Day in 1995 (Hallmark, which is now partnered with Archies, but was with a rival then, also started advertising it around 1997). Source.

But, let’s accept it – It is a day of celebration. And I for one, am willing to celebrate friendship any given day. And, every single day!

Friendship Day, I wonder why?!

Well, I have always believed in connecting with people, way before social networking sites became a pertinent aspect of our lives. I enjoy talking to people, making new connections and knowing more from people around me. I accept almost all the invitations on Facebook, LinkedIn and Connections (IBM’s internal enterprise social network (ESN)) as I believe in the power of social.

Read: Managing personal and professional identities.

I openly share with my network where I go, what I eat, what I read… almost every bit of information, except when I take a shower. Why not? Read the article mentioned above, once more.

But, when it comes to celebrating friendship day, I get puzzled. For me, each day is a friendship day; each moment is a friendship moment. One message, on a Sunday, would in no manner do any good to me or my friends, except maybe high traffic on social networking sites and platforms.

What should we do?

I am in no way suggesting that we should not celebrate the Friendship Day, however a ‘forwarded’ message for me is a waste of time. If you really cherish your friendship with anyone and it adds value to your life, then take time out to show gratitude. You could do the following:

  1. Pick up the phone, make a surprise call and recount a moment with your friend
  2. Send a surprise appreciation card
  3. Take them out for a coffee or a meal
  4. Be genuine!

If you have any other thoughts, feel free to reply and let me know. And thank you for being my friend. Cheers. Happy Friendship Day!

Edited by: Vanitha Poojary

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